Note: Please turn on the security after testing to avoid any security risk.Īlso try to reset the Acrobat preferences as described in the help page. You may also try to turn off the protected mode for testing (Win Only) Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable protected mode at startup' Turn off the Protected mode and uncheck 'Enhanced Security' > Click OK and reboot the computer once. Go to Help > Check for Updates and reboot the computer once. What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. If the file is stored on a shared network/drive please download the file to your computer first and then try to open it and check. Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. As described the application is slow and loading the files takes long time. Hope you are doing well and sorry for the trouble.
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